Privacy Policy
Privacy Policy
Last updated: October 6, 2026
This Privacy Policy describes how PINK SAPPHIRE LIMITED ("we", "us", or "our") collects, uses, stores, shares, and protects personal information when you visit, use our services, or make a purchase from kcnjfs.shop (the "Site").
Where applicable, we process personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 ("GDPR").
1. Data Controller
The controller responsible for the processing of personal data through this Site is:
PINK SAPPHIRE LIMITED
33 Sledmere Street
Burnside
Christchurch 8053
New Zealand
Company Number: 9455450
Website: kcnjfs.shop
Email: support@plawed.shop
Phone: +64 21 440 592
If you have questions regarding this Privacy Policy or the way we process personal data, please contact us using the details above.
2. Personal Information We Collect
Depending on how you interact with our Site, we may collect the following categories of personal information.
Contact Information
This may include:
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Name
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Billing address
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Shipping address
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Email address
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Telephone number
Order and Transaction Information
This may include:
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Products purchased
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Order number
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Order value
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Order history
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Shipping information
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Delivery status
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Returns and refund information
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Cash on Delivery information
Because Cash on Delivery (COD) may be available for eligible orders, we may process information necessary to arrange and confirm delivery and, where necessary, information required to process refunds.
Account Information
If customer accounts are available on our Site, we may process information such as:
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Account name
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Email address
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Login information
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Order history
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Account preferences
Device and Usage Information
When you browse our Site, certain technical information may be collected automatically, including:
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IP address
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Browser type
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Device type
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Operating system
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Pages viewed
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Date and time of access
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Referring website
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Website interaction information
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Cookie and similar technology identifiers
Customer Service Information
If you contact us, we may collect information contained in your communications, including questions, complaints, return requests, refund requests, and other correspondence.
3. How We Collect Personal Information
Depending on the services and features you use, personal information may be collected:
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directly from you when you place an order, contact us, create an account, or submit information through our Site;
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automatically through cookies and similar technologies;
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through Shopify, which provides the e-commerce platform used to operate our store;
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through shipping, logistics, customer service, analytics, marketing, and other service providers where applicable;
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from other parties where permitted by applicable law.
4. How We Use Personal Information
We process personal information where we have an appropriate legal basis.
Processing and Fulfilling Orders
We may use information to:
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process purchases;
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confirm orders;
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arrange shipping and delivery;
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provide Cash on Delivery where available;
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communicate regarding orders;
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process returns, complaints, and refunds.
Where applicable, the legal basis for this processing is the performance of a contract or taking steps at the customer's request before entering into a contract.
Customer Support
We may process information to answer questions, resolve problems, handle complaints, and provide customer service.
Depending on the circumstances, this processing may be necessary for performing our contract with you or based on our legitimate interests in providing customer support.
Compliance With Legal Obligations
We may process and retain personal information where necessary to comply with applicable legal obligations, including accounting, taxation, consumer protection, fraud prevention, and regulatory requirements.
Security and Fraud Prevention
We may process information where reasonably necessary to protect our Site, customers, business, and services against fraud, abuse, unauthorized transactions, security incidents, or unlawful activities.
Marketing
Where required by applicable law, we will obtain the required consent before sending electronic direct marketing communications.
You may unsubscribe from marketing communications or withdraw applicable consent at any time.
Withdrawal of consent does not affect the lawfulness of processing performed before withdrawal.
Website Improvement and Analytics
Subject to applicable consent requirements, information concerning interaction with our Site may be used to understand Site performance and improve our services and functionality.
5. Shopify
Our online store uses the Shopify e-commerce platform.
Shopify and its service providers may process certain personal information in connection with providing the infrastructure and services required to operate the store.
This may include functionality associated with orders, checkout, customer information, security, and other e-commerce services.
Our use of Shopify does not remove our responsibility to comply with data protection requirements applicable to our own processing activities.
6. How We Share Personal Information
We may disclose personal information to service providers where reasonably necessary to operate the Site and fulfill orders.
Depending on the services actually used, these may include:
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Shopify;
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website and hosting service providers;
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shipping and delivery companies;
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logistics providers;
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customer service providers;
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IT and cybersecurity providers;
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analytics providers, subject to applicable consent requirements;
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advertising and marketing providers, subject to applicable consent requirements;
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accountants, auditors, professional advisers, and legal advisers;
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government authorities, regulators, courts, or law enforcement where legally required.
We aim to disclose only information reasonably necessary for the relevant purpose.
7. International Data Transfers
Because PINK SAPPHIRE LIMITED is registered in New Zealand and some technology or service providers may operate internationally, personal information may be processed outside the country in which a customer is located.
Where the GDPR applies and personal information is transferred internationally, applicable legal requirements concerning international data transfers will be followed.
Where required, appropriate transfer mechanisms or safeguards will be used in accordance with applicable law.
For questions concerning international transfers of your personal information, please contact:
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it is processed and to satisfy applicable legal requirements.
Retention periods may depend on:
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the duration of our relationship with you;
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whether a customer account is maintained;
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accounting and tax requirements;
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consumer protection obligations;
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warranty and legal claim periods;
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fraud and security requirements;
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other applicable legal obligations.
When personal information is no longer required, it may be deleted, anonymized, or otherwise disposed of as appropriate.
9. Cookies and Similar Technologies
Our Site may use cookies, pixels, local storage, and similar technologies.
Certain technologies may be necessary for functionality such as:
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shopping carts;
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checkout;
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security;
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customer authentication;
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remembering privacy preferences.
Other technologies may be used, where applicable, for:
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analytics;
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performance measurement;
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personalization;
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advertising;
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marketing.
Where consent is required by applicable law, non-essential cookies and similar technologies will be used subject to the applicable consent requirements.
Available privacy or cookie controls may allow visitors to accept, reject, or manage applicable non-essential technologies.
10. Direct Marketing
Where permitted by applicable law, we may send information concerning products, offers, or services.
Where consent is legally required, such communications will be sent subject to obtaining the required consent.
Recipients may stop receiving marketing communications by using an available unsubscribe function or contacting:
Communications necessary to administer an existing order, delivery, refund, security issue, or customer service request are separate from optional marketing communications.
11. Data Protection Rights
Depending on the law applicable to the processing of your personal information, you may have rights including:
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the right of access;
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the right to rectification;
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the right to erasure;
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the right to restriction of processing;
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the right to data portability where applicable;
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the right to object to certain processing;
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the right to withdraw consent where processing is based on consent;
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rights relating to certain automated decision-making where applicable.
You may also have the right to object to processing for direct marketing purposes.
To submit a privacy request, contact:
We may need to verify your identity before processing certain requests where reasonably necessary to protect personal information.
12. Right to Lodge a Complaint
Where the GDPR applies, you may have the right to lodge a complaint with a competent data protection supervisory authority.
Depending on the applicable circumstances, this may include the supervisory authority in the EU Member State of your habitual residence, place of work, or the place of the alleged infringement.
Customers in Germany may therefore have the right, where applicable, to contact the competent German data protection supervisory authority.
You may also contact us regarding a privacy concern at:
13. Children
Our Site is not intended for children who are not legally capable of independently entering into purchases under applicable law.
We do not knowingly collect personal information from children in circumstances where parental or guardian consent is legally required.
If you believe personal information concerning a child has been provided improperly, please contact:
14. Data Security
We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, unlawful processing, accidental loss, destruction, alteration, or unauthorized disclosure.
However, no method of electronic transmission or storage can guarantee absolute security.
15. Third-Party Websites
Our Site may contain links to third-party websites or services.
We are not responsible for the privacy practices, security, or content of third-party websites that we do not control.
We encourage users to review the applicable privacy information of third-party services before providing personal information to them.
16. Changes to This Privacy Policy
We may update this Privacy Policy where appropriate to reflect changes to:
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our services;
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technologies used on the Site;
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business practices;
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legal or regulatory requirements.
When changes are made, the "Last updated" date at the top of this policy will be updated.
Where required by applicable law, additional notice or consent will be provided.
17. Contact Information
If you have questions about this Privacy Policy, wish to exercise applicable data protection rights, or have concerns regarding the processing of personal information, please contact:
PINK SAPPHIRE LIMITED
33 Sledmere Street
Burnside
Christchurch 8053
New Zealand
Company Number: 9455450
Website: kcnjfs.shop
Email: support@plawed.shop
Phone: +64 21 440 592